Question 1

Will the product look exactly like the pictures?

Accepted Answer

Yes. We make every effort to ensure that the design, colors, and finish match the images shown on our website. Since many pieces include handcrafted elements, slight variations may occur, making each piece unique.

Question 2

How safely are the products packaged for shipping?

Accepted Answer

Every Clover Home order is packed using multiple layers of protective cushioning and sturdy outer boxes to ensure safe delivery.
Before dispatch, we also send a packing verification video showing your exact product along with the bill in your name, so you can verify the item before it is shipped.

Question 3

What if my product arrives damaged?

Accepted Answer

If your product arrives damaged during transit, you may request a replacement or refund by sharing a complete unboxing video recorded while opening the parcel.
The video should clearly show the sealed box being opened, the product inside, and the visible damage.

Question 4

How do I know I will receive the correct product?

Accepted Answer

Once your order is packed, we send you a video of your exact product being packed along with your bill.
You can clearly verify the product design, condition, and packaging. From the moment you receive this video, you have 24 hours to request a cancellation or exchange if you are not satisfied.

Question 5

Do you offer Cash on Delivery (COD)?

Accepted Answer

At Clover Home, our ceramic products are fragile and require careful handling, so we currently do not offer Cash on Delivery.
Instead, once your order is packed, we send you a video of your exact product along with your bill so you can verify it before shipping. You then have 24 hours to request a cancellation or exchange if needed.

Question 6

Are your ceramic products microwave and dishwasher safe?

Accepted Answer

Yes. Most Clover Home ceramic kitchen products are microwave safe and dishwasher safe, making them suitable for everyday use. For best results, we recommend using gentle dishwasher cycles and avoiding abrasive scrubbers.

Question 7

Are your products made of bone china or are they vegan?

Accepted Answer

Clover Home products are 100% vegan and do not use bone china. Unlike traditional bone china that contains animal bone ash, our ceramics are made using vegan materials that are food safe and toxin free.

Question 8

Can I cancel my order after placing it?

Accepted Answer

Yes. Once your order is packed, we send you a packing verification video of your exact product. You may request cancellation or exchange within 24 hours of receiving this video.

Question 9

How long does delivery take?

Accepted Answer

Orders are typically processed within 1–2 business days, and delivery usually takes 3–7 business days depending on your location within India.

Question 10

What makes Clover Home different from other homeware brands?

Accepted Answer

Clover Home products are food safe, toxin free, and 100% vegan, making them safe for everyday use. Many pieces are handcrafted and inspired by cultures from around the world, reflecting our philosophy of bringing global design to everyday living — “The World at your Table.”

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